Cancel or change my order

Cancel or change my order | Customer Assistance

Would you like to cancel or change your order? No problem! As long as your order hasn't been shipped, we can make the necessary changes. Preparation and dispatch usually take 2 to 3 days.

 

How to proceed?

- Please contact us as soon as possible with your order number and the desired changes.
- We will confirm hold your request as soon as possible.

If your package has already been dispatched, you can return it to us once it has been received, and we will issue a refund. Please note that you must have received the order before initiating a return.

 

Need more help?

Please do not hesitate to contact our customer service for any assistance. You can also consult our returns and refunds policy.